PINQ Benefits

PINQ makes it possible to optimize the operations process when handling queries. Productivity is significantly increased. The process is continuously monitored.
PINQ offers a tailor-made solution for all requirements of a query management system and can be integrated individually. PINQ is thus the right solution for both smaller and large institutes.
PINQ can easily be adapted to changes in the company structure. Functions and processes are configured according to needs.
The license model makes it possible to add clients without any further restrictions.

PINQ processes queries mostly automatically: In one of our reference implementations we were able to reduce costs by 33% in this way.
PINQ makes rapid query processing possible by using straight-through-processing (STP).
The automatic routing of queries and replies accelerates processing times significantly.
The integration platform secures the easy linking of back office systems.

PINQ - the basis for extended customer service: Comprehensive research possibilities, even if data are archived. Create and export individual reports.
PINQ – satisfied customers: Quick information about the status of a query leads to fast completion of customer queries.
Multi-channel linking allows for flexible connection of various input channels.
PINQ offers a unified portal for query and complaint processes in various bank areas (money transactions, securities, investment banking etc.).
The application convinces with its modern GUI with standardized work lists.

The rule-oriented automation of PINQ controls processes, reduces error rates, and prevents operational risks.
Using standard solutions minimizes project risks and reduces down-time.
The SWIFT label gives you additional reassurance: "SWIFT Ready Application Exceptions and Investigations".

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