Marc Claas is the head of the PINQ Product Department and has been with syracom for more than 15 years. He is responsible for the Solution Engineering departments, manages the development of our PINQ Case Management solution, and takes care of our customers. His focus lies on the agile process methodology. It efficiently ensures high quality solutions and supports the onboarding of new employees with its intensive communication and high transparency. He enjoys managing the strategic orientation of PINQ and ensuring close contact with customers as much as exchanging information with our experts.
Harald Keller has over 40 years of management experience in financial institutions. During this time, he has worked in areas such as Securities & Custody, Treasury and Derivatives Operations. For 12 years alone, he was responsible for payment traffic issues in the German banking industry (introduction of TARGET, SEPA). With his banking expertise, he specialises in other key topics such as liquidity management, ISO 20022 introduction, instant payments and the connection to clearing houses.
Christoph Trampler looks after existing and new customers of our PINQ case management solution. He is the first point of contact when it comes to new topics in the area of payment transactions and drives the future-oriented further development of PINQ in product management. With his many years of experience in international sales of payment transaction and regulatory solutions for the financial industry, he optimally complements the team in customer support.