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Once again in the year 2012 the Syracom Case Management solution PINQ has successfully completed the technical validation for the new SWIFTReady Exceptions and Investigations Label. Thus, PINQ has been designated for the eight time as an innovative solution for the standardisation and automation of the inquiry management for transaction processes. The current SWIFTReady Exceptions and Investigations Label is valid for the PINQ Process INQuiries Management System - 4.5. Syracom received the…
An article by Steffen Lorenz, Principal Consultant, Software AG and Rainer Schnell, Head of Business Development, Syracom AG In classical business process management (BPM) the focus lies primarily on the optimization of business processes that re-occur frequently with the same structure, for instance in payment, securities, and credit transactions. However, there are areas in which business transactions do not always follow the same process, such as when processing inquiries or customer…
In 2011 the solution PINQ by Syracom again has successfully completed the annual technical validation to obtain the new SWIFTReady Exceptions and Investigation Label. Thus PINQ has been granted for the seventh time as an innovative solution for the standardisation and automation of the inquiry management for transaction processes. The current SWIFT E&I Label was obtained for the PINQ Process INQuiries Management System 4.2 .
The first time when Syracom received the label was in 2005. The…
The area of application of PINQ as the central solution for inquiry management of financial institutions and payment service provider is continuously
extended and complemented by particular solutions. In collaboration with two established financial institutions PINQ is currently upgraded for the
requirements of inquiry processes for domestic and Euro money transactions.
The new module will be delivered to the first client in late summer 2011.
As part of a comprehensive validation, PINQ “Process INQuiries Management System” received the 2010 SWIFTNet Ready Label for Exceptions and Investigations from the Society for Worldwide Interbank Financial Telecommunications (SWIFT). Thus PINQ has been granted for the sixth time as an innovative solution for the standardisation and automation of the inquiry management for transaction processes. PINQ is already fulfilling the future SWIFT requirements of SWIFTNet Exceptions and Investigations…